An Introduction to SwipeSum Premium Services

At SwipeSum, we give our biggest gift away for free. No matter the size of your business, we’ll find the best payments solution at the lowest possible rate, absolutely free of charge. That means no more pushy salesmen, no more small print, and no more stress.

We’re good at what we do, and we’re proud to do it. That’s why we want to introduce you to the next step in the SwipeSum process: SwipeSum Premium services. SwipeSum Premium was created to ensure that you not only get the best solution at the lowest rate, but that you keep that solution forever, not just after signing the first contract.

We’re sad to say it, but the payment processing industry isn’t as squeaky clean as we’d like it to be. We want to be the ones to clean it up, but for now, you’ll probably still run into some shady practices, whether it be unexpected rate hikes or unnecessary fees. That’s why SwipeSum Premium exists.

Here are some of the great features that you’ll receive as part of your SwipeSum Premium package:

Quarterly Statement Audits

As you probably know, credit card processing statements can be less-than-friendly toward merchants. They’re often long, convoluted, and full of unfamiliar acronyms and abbreviations. We know that reviewing these statements can be a pain, but ignoring them completely will cost you. With SwipeSum Premium, you can leverage our payments experts to have your statements reviewed quarterly. If we find anything amiss, we’ll work with your processor to make it right.

Rate Lock Guarantee

We want to make sure that your rates never increase, which is why we offer a rate lock guarantee. If your processor proposes a new contract with increased rates, let us know. We’ll get you paired up with another processor at the rates you enjoyed previously.

Rate Matching Assistance

We'll help you lower your rates, even if you're stuck in a closed system, whether it be with your point-of-sale software, management software, or ecommerce platform. Many of these softwares offer rate matching, guaranteeing that they'll match any rates you find. Even if you can't switch away from your current setup, we'll complete a consultation and bidding process for your business, producing rates far below what your closed system will typically offer.

Interchange Optimization

Interchange rates aren’t negotiable, but that doesn’t mean you won’t be able to reduce what you pay in interchange. There are ways to optimize your payments setup to ensure that every transaction incurs minimal interchange charges (for example, using an EMV chip rather than a card swipe). As part of your statement audits, we’ll make sure to point out changes you can easily make to reduce your interchange bill and, if necessary, suggest hardware and software that can help as well.

Software Consulting

Running a business can get complicated, especially when you consider the various programs you’ll be using. Your payments setup will work hand-in-hand with many of those systems including accounting software, invoicing software, management software, and point-of-sale software. If you’re shuffling your business around, we’re happy to help you find the products that will best serve you while effectively integrating with your chosen payments provider.

Card Security Guidance (PCI and EMV)

Card security guidelines are not the easiest things to keep up with. Not only are they changing constantly, but most businesses out there aren’t following them as much as they should. We’ll make sure that you are up-to-date on best security practices and compliant with any processor requirements. Not only will this protect your customers’ information, but it’ll keep security fees out of your monthly processing statement.

Chargeback Protection

If you often see chargebacks, you know how much of a pain they can be. SwipeSum Premium gives you access to top-of-the-line chargeback protection services, guaranteed to reduce fraud and chargeback fines.

Premium memberships can be purchased for $100 per location per month or $1,000 per location per year. If you’re interested in learning more about SwipeSum Premium services, contact your account manager or email save@swipesum.com.